MailCave

Support

Need help? Email admin@lotavir.co.zw. We usually reply within two working days.

Adding accounts

How do I add Gmail or Google Workspace?

Tap your picture, then Add account, then Continue with Google. Google’s own sign-in page opens; sign in with your password or passkey and allow access. There’s nothing to copy or paste.

How do I add iCloud Mail?

Apple asks mail apps other than Apple Mail to use a one-time app-specific password:

  1. Tap Continue with Apple, then Get an app password.
  2. Sign in to your Apple Account (Face ID or your passkey works).
  3. Go to Sign-In and Security → App-Specific Passwords → +, and name it “MailCave”.
  4. Copy the password (it looks like xxxx-xxxx-xxxx-xxxx), close the page and tap Paste.
How do I add a work email address?

Type the full address in the email box on the Add Account page and tap Continue. MailCave looks up your mail host’s settings and shows what it found. If it can’t find them, ask your IT person or email host for the IMAP and SMTP server names and enter them by hand.

Can I add Outlook or Hotmail?

Not yet. Microsoft sign-in is coming in a later update.

Writing and sending

How do I schedule an email?

Press and hold the send arrow, then choose a time (this evening, tomorrow at 08:00, Monday at 08:00, or Pick a Time). The email is sent at that time while MailCave is open, or as soon as you next open MailCave.

What is “Before you send”?

MailCave checks for common slips before an email goes: you mention an attachment but none is attached, the subject is empty, or you’re writing to an address you’ve never used. Fix it with one tap, or send anyway.

How do I get reminded if nobody replies?

Tap the bell while writing, or press and hold the send arrow and choose Send and Remind Me.

Your accounts and data

How do I move MailCave to a new iPhone?

Keep iCloud turned on for MailCave. On the new device, MailCave offers to restore your accounts and settings from iCloud when you first open it. Your email downloads again from your providers.

How do I remove an account?

Open Settings in MailCave, choose the account and tap Remove Account. Its email and saved password are deleted from the device.

Does MailCave read my email?

No. There are no MailCave servers; your email goes straight between your provider and your device. See the Privacy Policy.

Still stuck?

Email admin@lotavir.co.zw with your iPhone or iPad model, your iOS version and what happened. A screenshot helps. Please never send us your passwords.